Six trends that appear in health insurance policies

1. The consultancy firm, Capgemini, specialised in digital transformation, technology and engineering, indicates the new challenges of the health insurance field in its report “Insurance Trends 2022”. Digital healthcare is in the first position. The idea is to try to offer patients care using virtual means, omni-channel, telehealth, telemedicine or remote monitoring.

2. Personalised care, centred on the patient is another of the important trends of the future. Thanks to this model, over 2022, an improvement in the clinical results and the general health of the population is estimated, according to the consultancy firm. Additionally, the interventions take into account the patient’s complementary medical history, including the social factors of health.

3. Healthcare data in real time and the Internet of Medical Things (IOMT) are pushing forward flexibility in medical management. Artificial intelligence and big data allow decisions to be made in real time, along with predictive analysis. The data will optimise the planning of resources, allowing the results of disease to be predicted and risks of fraud detected.

4. The large technological companies are backing the healthcare ecosystem. This year it is expected that they will stay ahead of the traditional health market and provide a better and more flexible experience for users. In spite of this, the experts foresee that these companies are looking for alliances with the traditional suppliers when managing the complexities of the healthcare processes.

5. Transparency and proactive dissemination of the costs of the healthcare services in order to put consumers and clients first. This trend, which we are already seeing in 2022, will promote the commitment of the different agents and it will allow the patients to choose their healthcare and to be able to supervise and give their authorisation in a simpler, automatic way.

6. The healthcare ecosystem will intensify the steps to fight against the risks of privacy and security. The same data that they use to become innovative must be protected. The companies have to ensure privacy and the ethical use of all the patients’ information to mitigate the potential losses caused by the data leaks, according to Capgemini.