Assistència Sanitària strengthens its resilience and sustainability in 2024
Technological advances, computer-related crime, sustainability and regulating pressure have brought new challenges to insurance companies in 2024.
Assistència Sanitària has intensified its actions to strengthen its operational resilience and to promote sustainable strategies in order to guarantee excellence, along with the continuity of its services and compliance with the legislation.
Furthermore, the entity has implemented new tools to improve its operational resilience and to adapt itself to the Digital Operational Resilience Act (DORA), implemented since January, 2025.
This regulation is aimed at guaranteeing the safety of the financial services against operational interruptions, such as cyberattacks, technological faults and any unforeseen circumstances. With DORA, Assistència Sanitària, which has always stood out due to the quality of its services and systems, has strengthened its framework for managing technological risks with periodical audits, resilience trials and rapid response mechanisms.
Parallel to this, in addition to strengthening its information systems, Assistència Sanitària has taken on an active role in the promotion of a sustainable business model. Over the past year, the entity has emphasised its responsible investment, juggling social and environmental criteria with pure economic returns. This strategy not only reduces the financial risks linked to climate change, but it also promotes a more ethical corporate culture, in line with the expectations of policyholders and doctors.
During 2023 and 2014, Assistència Sanitària has avoided investing in controversial sectors, such as arms and has supported initiatives with a positive impact, such as medical research or university training that it backs with its scholarship programme. It has also devoted funds to foundations such as Galatea, Catalònia and Ateneu Sant Roc, and to the Spanish Red Cross to help the victims of the floods in November, 2024 in Eastern Spain. The entity is backing a sustainable future, establishing close relations with policyholders and suppliers, and adapting its services to the changing needs of the population.
