ASISA has adopted a more streamlined and user-friendly model of its digital tools
The company has revamped its app, simplified access to telemedicine and reinforced its commitment to preventive and personalised medicine.
ASISA has revamped its app and the Members’ Area of its website (www.asisa.es) with the aim of improving the service it provides its policyholders, making access to telemedicine services easier and strengthening its commitment to preventive and personalised medicine. These new tools complement the new website the company launched a few months ago and are part of the digital and business transformation process the company is driving to move towards a new model of customer relations and strengthen ASISA’s capabilities in the digital sphere.
Integrated telemedicine services
This new private area provides access to the company’s telemedicine services, including the Medical Chat Room feature, which previously had its own app; it allows users to book in-person and online appointments without leaving the app or the member’s Area; and it centralises access to the policyholder’s full medical records, regardless of their location, the specific healthcare centre, or which insurer covered their treatment.
This initiative will enable ASISA to strengthen its range of preventive and personalised healthcare services. These tools will enable policyholders to access the Full Life Expectancy Plan. Furthermore, ASISA runs other programmes, such as the Comprehensive Menopause Programme and the First-Time Parents Programme, designed to support people at key stages of their lives when they require specific support, and to promote physical and mental health and well-being.
