Professional medical care is essential in the midst of the rise in AI-driven health consultations
Assistència Sanitària highlights the importance of clinical judgement and the Home Emergency Service in ensuring safe and personalised care.
The use of artificial intelligence tools to seek advice on health-related issues has become increasingly widespread in recent years. In light of this trend, Assistència Sanitària has sought to highlight the importance of professional medical assessment and to remind the public of the role of the Home Emergency Service (in Spanish: Servicio de Urgencias Domiciliarias or SUD) as a reliable and accessible healthcare resource.
Technology, at the service of medical judgement
The SUD enables patients to receive urgent medical care at home, based on clinical criteria, with professional follow-up and services tailored to each individual. This is because, although artificial intelligence can provide general information, it cannot correctly interpret symptoms, assess medical history nor be held responsible for diagnoses or treatments.
Furthermore, Assistència Sanitària warns in its protocols and recommendations of the risks of relying solely on digital tools for health matters, as they can lead to misinterpretations, unnecessary alarm or delays in seeking important medical advice.
In this context, the organisation is committed to bringing together technological innovation with high-quality healthcare, always placing medical professionals at the heart of the care process. When it comes to health, clinical judgement and personalised care remain irreplaceable.
